GET IN TOUCH

EcoHeatwave Heating System FAQ

EcoHeatwave is an invisible, infrared radiant heating system that is installed in the ceiling behind plasterboard or ceiling tiles. The system is fully electric and has no moving parts, making it completely silent and maintenance-free
Infrared heating is a type of heating that uses infrared radiation to warm objects and people directly, rather than heating the air. Infrared waves are part of the electromagnetic spectrum and produce heat when they come into contact with a surface. This method of heating is similar to how the sun warms the Earth.
Infrared heating emit waves that travel through the air and transfer heat directly to objects, people, and surfaces in their path. When these waves make contact with a surface, they release their energy, causing that surface to warm up. Unlike conventional heating, which warms the air, infrared heating warms the objects in a space, allowing for a more consistent even temperature.
Yes, infrared heating is highly energy-efficient. Since it heats objects and people directly rather than the air, less energy is lost. This means that less power is required to maintain a comfortable temperature, especially in spaces with high ceilings or areas where air would otherwise circulate out of reach.
No, infrared heating is effective in indoor but not outdoor environments due to the surface temperature of the film been restricted to 50 degrees.
Yes, infrared heating is safe. Infrared rays are a natural form of heat, similar to the warmth felt from the sun. Unlike ultraviolet (UV) rays, infrared rays do not damage the skin or eyes. The EcoHeatwave is RCD protected so any damaged panels would trip the breaker in the distribution board.
No, infrared heaters operate silently. Unlike forced-air systems, which use fans to distribute heat, infrared heaters emit heat without moving parts, so there is no noise involved.
EcoHeatwave’s system provides warmth almost instantly because they heat objects directly. Unlike conventional systems, which need time to heat the air, infrared heaters offer immediate comfort upon activation.
Yes, infrared heating can help reduce damp in a room. The system warms surfaces directly, including walls, floors, and ceilings, which can help prevent condensation from forming. By keeping surfaces warm and dry, infrared heating reduces the moisture levels where dampness tends to accumulate.
Mould grows in areas with high humidity and cool, damp surfaces. Since infrared heating warms walls and other surfaces directly, it minimises the conditions that mould needs to thrive. By reducing surface condensation, infrared heating can help inhibit mould growth, especially in vulnerable areas like basements and bathrooms.
While infrared heating doesn’t eliminate existing mould, it can help prevent its spread and recurrence by keeping surfaces dry. For existing mould, it’s essential to clean and remove it using appropriate cleaning methods before using EcoHeatwave as a preventive measure.
Yes, the system can be used as a primary heat source, especially in well-insulated areas. 
No, infrared heating does not dry out the air because it doesn’t rely on forced air circulation. This is beneficial for indoor comfort, as it helps maintain humidity levels, reducing dryness and related discomforts.
Unlike some heating systems that can circulate volatile organic compounds (VOCs) and other pollutants from ducts or filters, our system simply radiates heat without disturbing the air. This helps keep indoor air cleaner and free from contaminants.
No, the Eco Heatwave Heating System can only be installed by a certified electrician registered with a governing body like NICEIC or Napit. This ensures compliance with BS7671 IEE Wiring Regulations and activates the warranty.
Before installation, your electrician will consider the technical parameters of your building, your joists centres will determine the film required, available ceiling height and your existing electrical system's capacity. They will also ensure the heating system is evenly spaced with a 50mm gap around the perimeter and compliant cable routes are planned.
Each kit is bespoke and includes pre-designed heating elements, a power lead, thermostats with external probes for each zone, a gateway for connectivity, amalgamating tape for probe placement, a distribution board sticker, an installation certificate, and a schematic drawing. Additional items like all-round band, metal tie wraps and metal cable clips might be included depending on your installation.
The thermostat is wall-mounted within the zone and wired to the first or last heating element in the circuit. The probe is attached to the black carbon underside of a heating element in an area with even heat distribution using the provided amalgamating tape.
The system must be protected by an RCD/RCBO unit and a suitably rated fuse. The maximum voltage through one element is 230V, and the maximum amperage per circuit is 11.5A. Always refer to the installation guide for detailed safety instructions.
To activate the 10-year warranty, your installer must register the installation with Core Energy Systems within 60 days and send the completed installation certificate within 14 days. You must also retain proof of purchase.
A label detailing the location and type of heating elements must be placed near the distribution board. If installed in a suspended ceiling or accessible loft, a similar label should be placed at the access point. Inform all relevant contractors about the presence of the heating system to prevent damage.

Contact Us

Core Energy Systems Ltd.
Innovation Centre, Packman Lane
Kirk Ella, East Riding of Yorkshire
HU10 7TL
01482 655 900
sales@core-energysystems.co.uk
chevron-down